Last updated: 30 September 2026
This policy explains what personal information Thai Massage in Dubai collects when you book a massage or use this website, why we collect it, who we share it with and what rights you have. We handle personal information in line with the UAE’s Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).
Who We Are
Thai Massage in Dubai [legal name exactly as on your trade licence] provides traditional Thai massage at homes and hotels across Dubai. Our office is at 14 Al Barsha 1 Street, Al Barsha 1, Dubai, UAE. For any privacy questions, contact us on WhatsApp at +19713142413.
Information We Collect
| Type | Examples | Where it comes from |
|---|---|---|
| Contact details | Your name and phone or WhatsApp number | You, when you message or call us |
| Booking details | Your address or hotel name and room number, date and time, session length, table or floor mat | You, when you book |
| Health information | Pregnancy, injuries, or medical conditions you choose to tell your therapist or us | You, before or during your consultation |
| Payment details | Amount paid, payment method (cash or card) and date | Your payment; card details are handled by our card payment provider |
| Messages | Your WhatsApp messages and calls with us | You |
| Website data | Pages visited, device and browser type, approximate location | Your browser [if you use analytics: name the tool, for example Google Analytics] |
Health information is sensitive. We ask only for what your therapist needs to give you a safe massage. You can choose not to share it, but your therapist may then need to adjust or decline parts of the session.
How We Use Your Information
- To arrange your booking, send your therapist to the right place, and tell you when they will arrive
- To make sure the massage is safe and suitable for you
- To take payment and keep the business and VAT records UAE law
- To answer your questions and handle any complaint
- To improve our service and our website
We do not sell your personal information. We do not send you marketing messages unless you ask to receive them, and you can stop them at any time.
Our Legal Basis
We use your contact, booking, and payment details because we need them to provide the massage you booked and to meet our legal and tax obligations. We use health information only with your consent, which you give when you share it, and you can withdraw that consent at any time.
Who We Share It With
We share only what each party needs:
- Your therapist receives your name, location, booking time, and any health notes relevant to your session.
- Your hotel, if you are staying in one, may need your name or room number so your therapist can reach you.
- Our card payment provider processes card payments.
- WhatsApp, owned by Meta, carries our messages with you.
- Government authorities, only where UAE law requires us to share information.
WhatsApp Messages
When you contact us on WhatsApp, your messages are also handled by WhatsApp under its own privacy policy, and may be stored on servers outside the UAE. If you would rather not share health details in a message, tell your therapist in person at the start of your session instead.
How Long We Keep It
- Booking and payment records: for as long as UAE tax and commercial law requires
- Health information: only for as long as it is useful for your bookings with us, and deleted sooner if you ask
- Messages: deleted when they are no longer needed for your bookings or our records
How We Protect It
Only the people who need your information to arrange or deliver your session can see it. Our therapists are trained to keep client details confidential, and we take reasonable technical and organisational measures to protect your information from loss, misuse and unauthorised access.
Your Rights
Under UAE law, you can ask us to:
- Give you a copy of the personal information we hold about you
- Correct information that is wrong or incomplete
- Delete your information, unless the law requires us to keep it
- Restrict or stop using your information
- Transfer your information to you or another provider
- Withdraw your consent to our use of your health information
Send your request to [your email address] or on WhatsApp at +19713142413. We will reply within one month. If you are not satisfied with our answer, you can contact the UAE Data Office.
Age Requirement
Our massage services are for adults aged 18 and over. We do not knowingly collect information about anyone under 18.
Changes to This Policy
If we change how we handle your information, we will update this page and the date at the top.
Contact Us
Thai Massage in Dubai
14 Al Barsha 1 Street, Al Barsha 1, Dubai, UAE
Email: info@thaimassageindubai.com]
WhatsApp: +19713142413